ScannerGrid Agency Outreach

Agency Contact & Partnership

ScannerGrid is committed to supporting responsible public access to public safety communications while respecting responder safety, operational priorities, and the needs of the agencies we serve. We welcome communication from agency leadership, communications staff, and authorized representatives.

Working Together

We are open to discussing questions, concerns, and partnership opportunities related to feeds, access controls, responder safety considerations, and regional coverage. Our goal is to operate in a way that supports transparency, public awareness, and practical coordination where appropriate.

Discuss questions or concerns related to feeds covering your agency or service area
Explore responsible approaches that support responder safety and operational awareness
Review options for delayed streaming or special handling under formal agreement when applicable
Partner on improving public access to non-sensitive communications and community information

Public Safety and Department Access

ScannerGrid offers free access for verified first responders across counties available on our system. This is intended to support Fire, EMS, Law Enforcement, EMA, and other approved personnel with additional situational awareness tools when appropriate.

We also have backend tools to assist with verification and responder access management, although that process is currently being updated and may still require manual review in some cases.

If a chief, department head, administrator, or authorized agency representative is interested in department-wide access, we can also work with agencies on managed access options so they can help coordinate invites and removals for their own personnel.

Individual Access
Verified First Responders
Department Access
Agency-Managed Options
Verification
Automatic + Manual Review

Help Expand Coverage in Your Area

If your agency or organization would like to help improve radio coverage in your area, ScannerGrid can provide preconfigured monitoring hardware that is ready to deploy. These setups are designed to be simple and low-maintenance.

1
Connect the provided device to power.
2
Connect it to an Ethernet internet connection.
3
Place the included small antenna in the recommended location for best reception.
4
The system is already configured and can begin contributing coverage once connected.
All required equipment is provided and preconfigured in advance. We can also help with placement guidance to improve reception and overall performance for the area being covered.

Our Position

ScannerGrid is designed to improve public awareness and provide responsible access to public safety communications without compromising responder safety or operational integrity. We do not provide encrypted traffic for general public access.

In cases involving an agency-approved arrangement or formal partnership, we are open to discussing controlled delivery methods, delayed access, or other appropriate handling options where legally permitted and operationally appropriate.

If you are contacting us regarding a specific feed, please include the county or agency name, relevant system, channel, or talkgroup if known, along with the specific concern or request.

Contact Information

For agency communication, partnership inquiries, responder access questions, department-wide access, or coverage deployment discussions, please contact:

[email protected]

Your name and title
Agency or department name
Location, county, or service area
Your question, concern, or partnership request
Preferred contact information
Any technical or feed details relevant to your message

Let’s Talk

Whether you are reaching out about a feed, interested in responder access, exploring department-wide management, or want to help improve coverage in your area, we are happy to discuss options.

[email protected]